FAQ

shipping/

delivery

  • we ship to every state in the United States and most countries

  • orders will typically follow our 2-3 business day processing window. international shipping will vary by country.

    PLEASE DO NOT email us about the status of your order if it is still within the processing and shipping time window. we will reach out to you if your order is experiencing any further delays.

sizing

  • please refer to our size chart. each style is different and can vary in size. if you need more help contact us or send us a DM on social media.

orders

  • orders can NOT be canceled once made. if you accidentally put the wrong size for an item and the order has NOT shipped and is NOT out of stock, contact us and we will do our best to make adjustments to your order.

  • each collection is created with exclusive limited quantity styles. once sold out there is a very high chance it will not be restocked.

    please stay connected with us so you don’t miss out on any drops!

returns/

refunds

  • currently we are NOT accepting any returns or exchanges UNLESS the item is faulty on our end. the product must be returned in unused/unworn conditions as well as in their original tags and packaging. sample sets/items are NOT eligible for any returns or refunds and are final sale.

    we do not cover return shipping fees

  • we are so sorry to hear this! our items are handmade and we take quality control measures prior to fulfilling orders.

    If you believe an item is faulty, please contact us within 24 hours of receiving your order with your order number, pictures of the faulty item along with a description of it.

  • we are so sorry to hear this! we are human and mistakes do happen.

    If you receive the wrong item, please contact us within 24 hours of receiving your order with your order number, pictures of the item along with a description of it.